You have the right to cancel an order prior to it being posted to you. You will then receive a full refund equal to the invoice value. We recommend that you initially Contact Us by email and once we have received your email we will cancel your order. You should receive an email notification of this cancellation to your Inbox - Please check your 'junk box' settings. Should you not contact us prior to us sending out your order you can of course return the unwanted product/s for a full refund of the item value (not including any additional postage costs shown on the original Invoice) We must receive these goods within 14 Days of the Invoice date. You are liable for any returns costs and for your security we recommend that you use a tracked means of postage. For more information please read our Terms and Conditions of Sale page.